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Forum: Telephony

01-02-2017, 05:15 PM

Replies: 11

Caller ID

Views: 59,774

Posted By TimShriver

Re: Caller ID

Why don't you call into our support desk tomorrow and see if one of the tech can help you. I'm sure they can at the very least clear up your HAL2000HALultra folder issue.

Tim

Forum: Telephony

01-01-2017, 01:13 PM

Replies: 11

Caller ID

Views: 59,774

Posted By TimShriver

Re: Caller ID

So you did have Caller ID working with this Modem, this computer and this Way2Call Beta driver at some point???

Forum: Telephony

01-01-2017, 12:23 PM

Replies: 11

Caller ID

Views: 59,774

Posted By TimShriver

Re: Caller ID

I just verified that caller ID is working with the Way2Call. There haven't been any code changes in the Way2Call area except those as noted in the errata. See below.

Build 6.0.43 June 30, 2015...

Forum: Telephony

02-20-2015, 06:54 AM

Replies: 11

Caller ID

Views: 59,774

Posted By TimShriver

Re: Caller ID

Hi David,

We are unable to reproduce that issue. Please make sure you have set a message to be announced after the initial announcement. Also if the answering machine in HAL picks up the "After...

Forum: Telephony

02-15-2015, 07:40 AM

Replies: 11

Caller ID

Views: 59,774

Posted By TimShriver

Re: Caller ID

Hi Marion,

Please Open System Settings, Event Logs and check Enable Telephone Logging. Then click "Support" and then "Enable Audio Logging". Click "Done" to exit the dialogs and System Settings. ...

Forum: Telephony

02-14-2015, 09:58 PM

Replies: 11

Caller ID

Views: 59,774

Posted By TimShriver

Re: Caller ID

Mr. Holt,

Here are a couple of questions:1) Do you hear other HAL announcements?
2) In System Settings, Telephone, Incoming:a) Is Enable Call Screening Checked?
b) Is CID Announce Set to Once?...

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