Forum: Telephony
07-23-2016, 08:42 PM
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Replies: 15
Views: 49,594
Re: Cannot add Blocked numbers
Tim,
There was a lot of different issues discovered throughout my troubleshooting phase:
My ISP had issues with my service and I suspect since its the same as my phone company, the Caller ID...
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Forum: Telephony
07-23-2016, 02:24 PM
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Replies: 15
Views: 49,594
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Forum: Telephony
07-23-2016, 11:38 AM
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Replies: 15
Views: 49,594
Re: Cannot add Blocked numbers
Yes, speaking through the handset works just fine and my custom TTS responses work as well, never have had an issue with them.
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Forum: Telephony
07-23-2016, 11:00 AM
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Replies: 15
Views: 49,594
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Forum: Telephony
07-23-2016, 10:39 AM
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Replies: 15
Views: 49,594
Re: Cannot add Blocked numbers
I successfully recorded an outgoing message and tested the recording and it played when clicking "test greeting" however, when I call the house the same issue presents itself, HAL answers the call...
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Forum: Telephony
07-23-2016, 09:14 AM
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Replies: 15
Views: 49,594
Re: Cannot add Blocked numbers
Tim, thanks for the quick response.
I tried the work-around and was able to access the menu as you suggested, but the phone number and name are still not added to the blocked list.
I thought...
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Forum: Telephony
07-23-2016, 08:50 AM
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Replies: 15
Views: 49,594
Re: Cannot add Blocked numbers
The attached screen shot shows what happens when I right-click on a phone number I want to add to the blocked list from the Incoming Calls screen. The only thing I can do with the mouse is highlight...
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Forum: Telephony
07-16-2016, 08:59 AM
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Replies: 15
Views: 49,594
Cannot add Blocked numbers
After installing HAL Ultra Version 6.1.19 I can no longer right click from the incoming call list to add a phone number to the blocked list. The cursor will not even go down that far in the menu. I...
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