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Forum: General Questions and Discussions 01-30-2019, 07:24 AM
Replies: 4
Views: 475
Posted By TimShriver
Re: Phillips Hue Bridge gen2

Hi Joe,


We tested the Gen 2 bridge and had no problem linking with the button. We did discover and potential issue during our testing. If you use more than one Hue Bridge in HAL and one is...
Forum: General Questions and Discussions 01-21-2019, 10:40 AM
Replies: 4
Views: 475
Posted By TimShriver
Re: Phillips Hue Bridge gen2

We will have to look into the 2nd generation Hue Hub and get back to you...
Forum: General Questions and Discussions 01-21-2019, 10:39 AM
Replies: 13
Views: 25,912
Posted By TimShriver
Re: Using Hal 2000 with SmartThings and Phillips Hue

We will have to look into the 2nd generation Hue Hub and get back to you...
Forum: Announcements 07-22-2017, 08:12 AM
Replies: 0
Views: 3,029
Posted By TimShriver
Smile New Version 7 now publicly available...

Version 7 is now publicly available to users with a current Software Maintenance Subscription.

Here is a look at some the the new Automation Setup Screens...
Forum: Announcements 07-22-2017, 08:11 AM
Replies: 5
Views: 6,109
Posted By TimShriver
Re: New HAL Version 7 Preview

Version 7 is now publicly available to users with a current Software Maintenance Subscription.

Here is a look at some the the new Automation Setup Screens...
Forum: HA Project Center 03-14-2017, 06:07 PM
Replies: 59
Views: 24,792
Posted By TimShriver
Re: HAL, Amazon Echo/Dot, SMS, and TV Control

Hi Pat,

Here is the most recent setup guide. I'm not sure if you tried to follow an older version of this guide. Let me know if after following these instructions, you are still unable to get it...
Forum: Security and Inputs/Outputs (I/O) 02-04-2017, 02:38 PM
Replies: 10
Views: 8,367
Posted By TimShriver
Re: NAPCO GEM9600 Sensor Issue

That's great news! I'm glad you've resolved it :-)
Forum: Announcements 02-03-2017, 09:11 AM
Replies: 5
Views: 6,109
Posted By TimShriver
Re: New HAL Version 7 Preview

Okay... We are now at version 7.0.7 and need a few more Beta Testers... Please message me if your interested and have a current Software Maintenance Subscription.

Thanks!

Tim
Forum: HA Project Center 01-15-2017, 07:33 AM
Replies: 59
Views: 24,792
Posted By TimShriver
Re: HAL, Amazon Echo/Dot, SMS, and TV Control

John,

You can use the Groups command in HAL and in the HA Bridge. For example, I have my lights grouped in lots of ways. Upstairs, Main Floor, Basement, Inside, Outside, Front, Back... Take the...
Forum: HA Project Center 01-14-2017, 04:36 PM
Replies: 59
Views: 24,792
Posted By TimShriver
Re: HAL, Amazon Echo/Dot, SMS, and TV Control

You can change the IP Address of the HAL under the Bridge Control screen. However once the devices are added, the only way currently to change the ip address of items already added, is to do as you...
Forum: HVAC (Thermostats) 01-12-2017, 05:44 PM
Replies: 29
Views: 12,883
Posted By TimShriver
Re: Nest

Sure sounds like the install did not go correctly...
Forum: HVAC (Thermostats) 01-12-2017, 02:47 PM
Replies: 29
Views: 12,883
Posted By TimShriver
Re: Nest

Please do contact support... I'm sure they'll be able to help resolve your problem.

If the Alive Registry option in WatchDog is enabled it basically is one of the many ways WD checks to make sure...
Forum: Telephony 01-02-2017, 05:15 PM
Replies: 11
Views: 14,709
Posted By TimShriver
Re: Caller ID

Why don't you call into our support desk tomorrow and see if one of the tech can help you. I'm sure they can at the very least clear up your HAL2000HALultra folder issue.

Tim
Forum: HVAC (Thermostats) 01-01-2017, 08:29 PM
Replies: 29
Views: 12,883
Posted By TimShriver
Re: Nest

I'd be curious if somehow your HA-Bridge issue is XP related... Strange that you had to also do the install with compatibility mode. Did you try a custom install?

Tim
Forum: HVAC (Thermostats) 01-01-2017, 08:27 PM
Replies: 29
Views: 12,883
Posted By TimShriver
Re: Nest

Hi Rob,

Nothing changed in the HALws which is what the HA-Bridge uses. There are a number of users on 6.1.39 using the bridge with no issues... so I'm not sure what the problem might be. If you...
Forum: Telephony 01-01-2017, 01:13 PM
Replies: 11
Views: 14,709
Posted By TimShriver
Re: Caller ID

So you did have Caller ID working with this Modem, this computer and this Way2Call Beta driver at some point???
Forum: Telephony 01-01-2017, 12:23 PM
Replies: 11
Views: 14,709
Posted By TimShriver
Re: Caller ID

I just verified that caller ID is working with the Way2Call. There haven't been any code changes in the Way2Call area except those as noted in the errata. See below.

Build 6.0.43 June 30, 2015...
Forum: HVAC (Thermostats) 12-31-2016, 11:05 AM
Replies: 29
Views: 12,883
Posted By TimShriver
Re: Nest

try running the install with the Custom option and select HAL program files. It sounds like you have a conflicting control installed on your system.

Also there haven't been any changes to the...
Forum: HVAC (Thermostats) 12-31-2016, 09:28 AM
Replies: 29
Views: 12,883
Posted By TimShriver
Re: Nest

What are you using to look at the temps? HomeNet Web UI?
Forum: HVAC (Thermostats) 12-30-2016, 12:29 PM
Replies: 29
Views: 12,883
Posted By TimShriver
Re: Nest

I just remotely connected into a couple of systems that use our HMS managed version of HAL and I know have Nest Stats... All of them are working fine. Did this start today?
Forum: HA Project Center 12-30-2016, 12:24 PM
Replies: 59
Views: 24,792
Posted By TimShriver
Re: HAL, Amazon Echo/Dot, SMS, and TV Control

Why don't you call our support line and see if one of the guys can help you get it configured?

Tim
Forum: HA Project Center 12-29-2016, 07:04 PM
Replies: 59
Views: 24,792
Posted By TimShriver
Re: HAL, Amazon Echo/Dot, SMS, and TV Control

That's great... We are working on creating a UI in HAL to allow you to configure the devices. If you look in the Data directory under where you launch the bridge, you'll see a file called...
Forum: Technical Assistance 12-27-2016, 09:11 PM
Replies: 16
Views: 5,454
Posted By TimShriver
Re: 6.1.37 breaks backwards compatibility with HALi?

David,

Great requests... I will make sure both are part of the new 7.0 release.

Regards,

Tim
Forum: Technical Assistance 12-20-2016, 09:17 AM
Replies: 16
Views: 5,454
Posted By TimShriver
Forum: Technical Assistance 12-20-2016, 09:13 AM
Replies: 16
Views: 5,454
Posted By TimShriver
Re: 6.1.37 breaks backwards compatibility with HALi?

"Error 1800
File open error: c:\program files\hal\data\macro.dbf
could not open marco.dbf exclusive"

That indicates that the file was open when you installed HAL. I would close HAL, check task...
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