Thread: Nest
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Old 01-12-2017, 02:47 PM   #28
TimShriver's Avatar
Join Date: Jul 2003
Location: Laurel, MD
Posts: 1,588
Default Re: Nest

Please do contact support... I'm sure they'll be able to help resolve your problem.

If the Alive Registry option in WatchDog is enabled it basically is one of the many ways WD checks to make sure HAL Server is responsive. HAL Server writes a 1 to a particular Registry Entry, WD checks to make sure that the entry has be updated. If it has, WD then resets it to 0 and the process checks again after so many seconds. If the Alive Registry is not updated after 2 or 3 passes, WD will then begin the designated recovery option.

It sounds like you have something hanging HAL. To discover the culprit, you could disable a couple of things in System Settings, liek your Security, Lighting, Telephone... start HAL and if all is fine, start re-enabling items one by one to identify what is causing the problem.

Tim Shriver
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