Technical Assistance Questions posted to this conference may be answered by other users and/or HAL Technical Support. You can also contact HAL Technical Support directly. |
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#1 |
Member
Join Date: Aug 2003
Location: Lindsay, Ontario
Posts: 82
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I just upgraded to 6.1.30 and I cant get hal to start. The splash screen starts and gets hung up on starting the internet server or gets to the end and does not close the splash screen has anyone else seen this or have any suggestions?
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#2 |
Junior Member
Join Date: Mar 2015
Posts: 4
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I am having the EXACT same problem....waiting on a call from tech support
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#3 |
Junior Member
Join Date: Mar 2015
Posts: 4
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hopefully can let you know what I am told soon
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#4 |
Junior Member
Join Date: Mar 2015
Posts: 4
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LOOKS LIKE MY BAD..... did not follow "to the letter"
From the update email: |
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#5 |
Advanced Member
Join Date: Jun 2007
Location: Katy, TX
Posts: 199
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So I can tell you that I had a similar problem with the .30 release but after doing a second re-installation the issue went away.
Now I have another issue, which I haven't reported yet... Just not enough hours in the day... I get a periodic pop-up window that says HAL is doing maintenance, to standby and some system impact may occur, etc. That message will never go away. I have to shut down HAL and restart it. It then will pop back up in a few days again and will never finish the maintenance cycle for some reason. Never had this problem before and I need to report it to AL to see if they have a solution. Hopefully a reboot, and re-install fixes your issue where HAL won't ever start up. I'm running HALPro v6xxx.30. Jeff |
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#6 |
Junior Member
Join Date: Mar 2015
Posts: 4
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well I thought I was "out in the clear" but alas.....
When I install 6.1.19 which was sent to me by Home Automated Living.... and follow the unblock and run as admin to the letter.... then all is well. However, when I install 6.1.30 update, then regardless of following this procedure, the software will not run (start) So I thought I was done..... but..... I will post any new instructions I get etc. |
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#7 |
Administrator
Join Date: Jul 2003
Location: Laurel, MD
Posts: 1,588
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Hi Jim,
Has your issue been resolved? If so what was the problem? If not, have you contacted our support team? Thanks, Tim
__________________
Tim Shriver Home Automated Living |
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