[djewell]

I just upgraded to 6.1.30 and I cant get hal to start. The splash screen starts and gets hung up on starting the internet server or gets to the end and does not close the splash screen has anyone else seen this or have any suggestions?

[Jkmadm1]

I am having the EXACT same problem....waiting on a call from tech support

[Jkmadm1]

hopefully can let you know what I am told soon

[Jkmadm1]

LOOKS LIKE MY BAD..... did not follow "to the letter"


From the update email:

[DadGoneMad]

So I can tell you that I had a similar problem with the .30 release but after doing a second re-installation the issue went away.

Now I have another issue, which I haven't reported yet... Just not enough hours in the day...

I get a periodic pop-up window that says HAL is doing maintenance, to standby and some system impact may occur, etc. That message will never go away. I have to shut down HAL and restart it. It then will pop back up in a few days again and will never finish the maintenance cycle for some reason.

Never had this problem before and I need to report it to AL to see if they have a solution.

Hopefully a reboot, and re-install fixes your issue where HAL won't ever start up. I'm running HALPro v6xxx.30.

Jeff

[Jkmadm1]

well I thought I was "out in the clear" but alas.....


When I install 6.1.19 which was sent to me by Home Automated Living.... and follow the unblock and run as admin to the letter.... then all is well.


However, when I install 6.1.30 update, then regardless of following this procedure, the software will not run (start)


So I thought I was done..... but.....


I will post any new instructions I get etc.

[TimShriver]

Hi Jim,

Has your issue been resolved? If so what was the problem? If not, have you contacted our support team?

Thanks,

Tim