Technical Assistance Questions posted to this conference may be answered by other users and/or HAL Technical Support. You can also contact HAL Technical Support directly. |
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04-09-2015, 05:24 PM | #1 |
Junior Member
Join Date: Jan 2007
Posts: 16
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Error Loading ASR DLL
I just installed HAL Ultra. When attempting to run for the first time I ger the error message Error Loading ASR DLL.
Any suggestions? |
04-12-2015, 02:36 PM | #2 |
Administrator
Join Date: Jul 2003
Location: Laurel, MD
Posts: 1,588
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Re: Error Loading ASR DLL
Hi,
Please re-perform the install and follow the instructions in the upgrade email you received. "If you are using Windows 7 or 8, right click on the downloaded HALultra.exe installer and select “Properties”. On the bottom of the General tab check to make sure the file is Un-Blocked. If the downloaded file is Blocked, Un-Block the file. Next run the HALultra.exe installer by right clicking on the file and selecting “Run as Administrator” from the popup dialog." Please post the results of your re-install. Thank you, Tim
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