Technical Assistance Questions posted to this conference may be answered by other users and/or HAL Technical Support. You can also contact HAL Technical Support directly. |
![]() |
|
Thread Tools | Display Modes |
![]() |
#1 |
Administrator
Join Date: Jul 2003
Location: Laurel, MD
Posts: 1,588
|
![]()
Just a quick post to let message board users know of a new support tool now available to our customer on our new website. In the interest of trying to expand the level of support and service offered by HAL, there is a new Help Desk system available on this website located at http://www.automatedliving.com/helpdesk/index.php
By submitting a support ticket you will allow us to provide more timely assistance as well as allow you to track the status of your support request. Best Regards, Tim
__________________
Tim Shriver Home Automated Living |
![]() |
![]() |
![]() |
#2 |
Junior Member
Join Date: Mar 2005
Location: Huntsville, TX
Posts: 24
|
![]()
Is the help provided included with our software maintenance contract or is there a separate fee for using the help desk system?
|
![]() |
![]() |
![]() |
#3 |
Administrator
Join Date: Jul 2003
Location: Laurel, MD
Posts: 1,588
|
![]()
Hi Robert,
There is no fee for using the help desk, Priority is given to current SMS. Tim
__________________
Tim Shriver Home Automated Living |
![]() |
![]() |
![]() |
Bookmarks |
Currently Active Users Viewing This Thread: 6 (0 members and 6 guests) | |
|
|
|