Message Board
Home Automated Living Forums > General HAL Topics > Technical Assistance » HALVoices not working after v5.2 fix

Technical Assistance Questions posted to this conference may be answered by other users and/or HAL Technical Support. You can also contact HAL Technical Support directly.

Reply
 
Thread Tools Display Modes
Old 01-23-2015, 06:48 AM   #1
Krauzac
Junior Member
 
Krauzac's Avatar
 
Join Date: Dec 2003
Location: Utica, NY
Posts: 17
Default HALVoices not working after v5.2 fix

Hi - I've installed the license fix build ver 5.2 to resolve the licensing issue. The e-mail included the HALVoices link that I also purchased way back.
I downloaded (noticed it was the same version and file size) Voices anyway and installed after the HAL 5.2 install.
Now, no matter what voice I pick, it always plays the same default female voice.
I did try removing/un-installing and reinstalling HALVoices with no change.
Can someone assist me in resolving this issue?
I realize you guys at AutomatedLiving are busy upgrading the site and HAL 6 is out, but my e-mails to support for the last 7 days have gone unanswered.
Thanks
__________________
Caz Krauza
Krauzac is offline   Reply With Quote
Old 01-23-2015, 07:38 AM   #2
DWB
Advanced Member
 
Join Date: Jun 2005
Posts: 170
Default Re: HALVoices not working after v5.2 fix

I had the same problem and Tim had sent me a fix. The version I was sent was 5.2.2. Unfortunately Tim has been under the weather for the last week but there is a fix for it.

DB
DWB is offline   Reply With Quote
Old 01-23-2015, 08:08 AM   #3
Krauzac
Junior Member
 
Krauzac's Avatar
 
Join Date: Dec 2003
Location: Utica, NY
Posts: 17
Default Re: HALVoices not working after v5.2 fix

DWB - Thanks for the update. I found the update 5.2.2, Voices are working again!
Tim, hope you feel better soon!
__________________
Caz Krauza

Last edited by Krauzac; 01-24-2015 at 08:38 AM. Reason: Found solution
Krauzac is offline   Reply With Quote
Old 01-25-2015, 04:29 AM   #4
Stormin
Junior Member
 
Stormin's Avatar
 
Join Date: Sep 2005
Location: Upper Marlboro, MD
Posts: 12
Unhappy Re: HALVoices not working after v5.2 fix

I had the same problem with v5.2 and Tim helped me fix it. Now I'm on version 6.0.19 and the same problem came back. Has anyone gotten a fix from Tim for the new v6.0.19?
Stormin is offline   Reply With Quote
Old 01-26-2015, 12:31 PM   #5
TimShriver
Administrator
 
TimShriver's Avatar
 
Join Date: Jul 2003
Location: Laurel, MD
Posts: 1,588
Default Re: HALVoices not working after v5.2 fix

Hi,

The issue with Voices for version 5.2.x users was initially a problem with the License Manager. Subsequent issues have turned out to be that the user hadn't activated the newer license and was running in trial mode. The same seems to be the issue with version 6 customers experiencing an issue with Voices not working... Please check License Manager to make sure you are Licensed.

To check your License's status, start the HAL License Manager. Click on the "?" in the upper right hand corner. This will open a status page from which you can see you license status as well as the status of options such as DMC, DVCc and voices.

Regards,

Tim

BTW - My blood pressure has been coming down and I am improving. Thanks!
__________________
Tim Shriver
Home Automated Living
TimShriver is offline   Reply With Quote
Reply

Bookmarks


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.