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Technical Assistance Questions posted to this conference may be answered by other users and/or HAL Technical Support. You can also contact HAL Technical Support directly.

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Old 04-09-2015, 05:24 PM   #1
rpollock
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Join Date: Jan 2007
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Default Error Loading ASR DLL

I just installed HAL Ultra. When attempting to run for the first time I ger the error message Error Loading ASR DLL.

Any suggestions?
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Old 04-12-2015, 02:36 PM   #2
TimShriver
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Default Re: Error Loading ASR DLL

Hi,

Please re-perform the install and follow the instructions in the upgrade email you received.

"If you are using Windows 7 or 8, right click on the downloaded HALultra.exe installer and select “Properties”. On the bottom of the General tab check to make sure the file is Un-Blocked. If the downloaded file is Blocked, Un-Block the file.

Next run the HALultra.exe installer by right clicking on the file and selecting “Run as Administrator” from the popup dialog."

Please post the results of your re-install.

Thank you,

Tim
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