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How do I retrieve my messages from a remote location?

Solution
Related Product(s): All HAL Software

In order to do this, HAL's telephone services have to be enabled and at least one mailbox must be set up with a personal access code.
  • Using any remote touch-tone phone, dial the phone number to which HAL is connected.

  • When HAL begins playing the main greeting for the voice messaging system, press the attention key on the telephone keypad. (The default attention key is the pound [#] key.)

    NOTE: If HAL's answering machine feature is disabled, then HAL will still pick up the phone after the number of rings specified in the Telephone Configuration screen.


  • HAL will ask for a pass code. Using the keypad on the remote telephone, enter the four (4)-digit pass code for one of the mailboxes.

  • HAL will indicate how many voice messages have been recorded for the main mailbox and how many have been recorded in the mailbox whose pass code was used to access the system. (If the pass code for the main mailbox was used, then HAL will only indicate how many messages there are for the main mailbox.) HAL will then say "Yes?" to indicate that it's in listening mode and waiting for commands.

  • Ask HAL for your voice mail messages. See the Online Help Guide or Operating Manual for more information.
 
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Article details
Article ID: 125
Category: How Do I...? Voicemail
Date added: 2012-12-05 19:18:00
Views: 299
Rating (Votes): Article rated 3.4/5.0 (10)

 
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