How do I set up HAL to use two different modems, one for retrieving Internet information and one for telephony features (recording voice mail messages, etc.)?

Related Product(s): All HAL Software

• Run the HAL Setup Wizard (shut down HAL and go to Start... Programs... HAL... HAL Setup Wizard).
  
  
• When you get to the screen where HAL asks you how you wish to connect to the Internet, select the option "Phone Line Modem." When you click NEXT, another screen will appear, asking you to select an Internet connection. Select which dial-up configuration you want HAL to use when it connects to the Internet. (For information on creating a dial-up connection method, see Windows® Online Help.)
  
  
• When you get to the screen where HAL asks what voice modem you're going to use, select the modem that HAL will use for its telephony features, such as recording voice mail messages.
  
  
• Click on the option "My Telephone and Internet use the same modem (phone line)" to disable that option (checkmark disappears).
  
  
• Continue advancing through the HAL Setup Wizard until the last screen. Click FINISH.
  
  
• Start HAL.

When HAL connects to the Internet, it will use the modem that is selected in the dial-up connection method specified in Step 2. When you interact with HAL through local (house) or remote phones, or when HAL answers and places calls, it will use the modem that was specified in Step 3.

 

If you don't disable the "My Telephone and Internet use the same modem (phone line)" option in the HAL Setup Wizard (it can also be disabled in the Internet Configuration screen), then HAL will use the modem specified in Step 2 to answer the phone or place calls. This means that while HAL is connected to the Internet it won't be able to answer or place calls and you won't be able to interact with HAL through telephones. With this option disabled, HAL will be able to download information from the Internet at the same time that it is recording a voice message, because the two modems are performing different functions.