I can't play my voicemail through the HAL HomeNet.

Related Product(s): HALbasic, HALdeluxe, or HAL2000

Cause
There is no program on the device you're using that's capable of playing Windows® Media (WMA) or WAV files. Most Windows operating systems come with the default Windows Media Player for playing audio files with .wma or .wav file extensions. If you're using a computer that doesn't have the Windows Media Player or any other program capable of playing these types of audio files then you won't be able to hear voice messages because the computer isn't capable of playing them.

Solution
Install Windows Media Player, RealPlayer, or some other program capable of playing audio files (WAV and WMA files, specifically).